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FAQ

Long Code

What is Long Code and why do you call it that ?
A Long Code is also called a Long Code or a Virtual Mobile Number. In the U.S., a Long Code is simply a 10 digit phone number to which you can text or call.

Why are Long Codes so long ?
Long Codes are just like your mobile phone number. Your own number is 10 digits (xxx-xxx-xxxx) and so are ours. We just call them long because 10 digits is longer than Short Codes that are five or six digits.

How do Long Codes work ?
A wireless subscriber is made aware of a Long Code, whether through TV, radio, online or through an advertisement, and asked to send a text message or call the 10 digit number. The wireless subscriber then addresses a text message to the Long Code number (e.g. 212-555-1212) and enters text into the message. Once the wireless subscriber sends the message, it is routed through the wireless service providers' network to the Long Code messaging or voice server. The wireless service provider’s messaging or voice server then determines where to route the message based on the Long Code and which application provider or brand supports/ corresponds to the Long Code. The application receives the message and routes it through the software application, which could include sending a confirmation or follow-up message back to the wireless subscriber who originated the message.

Short Code :

What is shortcode ?
A shortcode is a virtual number minimum length is 5 digits and maximum is 9 digits. The idea behind short codes is to make them easy to remember .It is a pull sms service and able to receive high traffic of incoming sms. These shortcode numbers can be used on shared and dedicated basis.

What is keyword and sub keyword ?
Keyword : Each incoming sms at shortcode is routed on basis of first word of sms. This word is called Keyword. Which identify that who should read this sms. The concept of keyword is mainly useful for shared shortcode. For example your company name is ABC pvt. Ltd. So you can buy ABC keyword on any shared shortcode supposes on 56677. Your user needs to type "ABC message" and send it to 56677. In this way that message will be redirected to your inbox because the first word of the sms (ABC) is owned by you. Sender will immediately receive the auto reply.
Subkeyword: A subkeyword is the word which is immediately followed by the main keyword.A subkeyword can be used as a main keyword.Suppose you own a college named ABC institute now there are 3 different courses available in collage say MBA, MCA BBA. In that case in order to generate inquiries for these 3 courses you don’t need to buy 3 different keywords you can buy a single keyword ABC and create 3 subkeywords i.e. ABC MBA, ABC MCA, ABC BBA, in order to receive inquiries for 3 different courses and you can even set 3 different auto replies for all 3 subkeywords.

Is there any incoming sms charges ?
There is no cost to receive SMS on a shortcode. One can receive lacs of sms without bearing a single penny.

What is alert sms, and how is useful for me ?
An Alert sms is an sms which is sent on the keyword owner's mobile number whenever any user subscribe on his keyword. In simple words if any person send sms to your keyword then our application will immediately send this information on your mobile number with complete details of sender’s mobile number and message. With this facility you can response to your clients as soon as they subscribes. You don’t need to log on in our control panel every time in order to check subscriptions.

Contact Us

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Opp. Shreyas Complex,
Near Vejalpur bus stand,
Vejalpur,
Ahmedabad-380051


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+91-7801941513,
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E-Mail :
info@longcodesms.co.in

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